Legal

Terms & Conditions

Last Updated: March 2026
1 Introduction

skyhighliving.co.za is an online service owned and operated by Sun Giri Sales (“Sky High Living”, “we”, or “us”). By using this platform you are deemed to have accepted these Terms and Conditions, which apply for an indefinite period. You understand and agree that you are bound by these terms for as long as you access this website.

We reserve the right to update these Terms at any time without prior notice. It is your responsibility to review them regularly. If you do not agree to these Terms, please refrain from using skyhighliving.co.za.

Note: Sky High Living operates as South Africa’s exclusive Signoraware distributor, serving both retail customers and wholesale trade partners. These Terms apply to all users of the platform.

2 Eligibility

By using this platform you confirm that you are legally authorised to do so and to enter into binding agreements. We reserve the right to terminate access and refuse service if we discover any breach of these Terms.

All products and services on skyhighliving.co.za are intended for use within South Africa. We will only deliver products to addresses within South Africa and accept no liability for orders placed from outside the country. Those who choose to access this website from outside South Africa are responsible for compliance with their local laws.

3 Usage Restrictions

You may not use this platform for any of the following purposes:

  • Disseminating unlawful, harassing, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • Transmitting material that encourages criminal conduct or breaches any applicable laws, regulations, or codes of practice
  • Gaining unauthorised access to other computer or network systems
  • Interfering with any other person’s use or enjoyment of the platform
  • Interfering with or disrupting networks or websites connected to the platform
  • Making, transmitting, or storing electronic copies of copyrighted materials without the owner’s permission
4 Account Registration

To purchase from this platform you must register with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

If you require a tax invoice for your purchase, it is your responsibility to request this at the time of order. We reserve the right to suspend or terminate accounts where we suspect misuse, including unauthorised use of discounts or any violation of these Terms.

5 Orders & Payments

All orders placed on the platform are subject to acceptance and stock availability. Prices listed include VAT unless otherwise stated. Orders will only be processed upon receipt of full payment using the payment methods specified on the platform.

EFT Payments: Please use your order number as the payment reference. Your order will only be processed once payment reflects in our account.

We reserve the right to cancel orders for any reason, including pricing errors or stock unavailability. In the event of cancellation, a full refund will be issued to the original payment method.

Wholesale Orders: Bulk and trade orders are subject to agreed pricing and terms confirmed with your account manager prior to placement. Pro-forma invoices will be issued before payment is required.

6 Delivery, Collection & Risk of Loss

Delivery times are estimates only and are not guaranteed. Delays caused by third-party couriers or unforeseen circumstances will not constitute grounds for cancellation or claims against us.

Risk of loss or damage passes to you upon delivery to the specified shipping address, or upon collection from our premises at 369 Umgeni Road, Greyville, Durban.

For full details on collection procedures, holding periods, and delivery terms, please refer to our Order Collection & Refund Policy.

7 Returns & Refunds

Retail returns are accepted within 7 days of collection or delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.

Wholesale and bulk orders are not eligible for returns due to change of mind. Defective or incorrectly supplied stock will be exchanged or credited provided we are notified within 48 hours of receipt with supporting photographs and the order number.

For full details please refer to our Order Collection & Refund Policy.

8 Warranties & Disclaimers

We do not provide direct warranties for the products sold on this platform. All product warranties are provided by the respective manufacturers — in this case, Signoraware. For any warranty claims, repairs, or replacements, please contact us and we will facilitate communication with the manufacturer on your behalf.

To the fullest extent permitted by South African law, we disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.

9 Limitation of Liability

We will not be liable for any indirect, incidental, or consequential damages arising from your use of this platform or the purchase of products. Our total liability for any claim will not exceed the amount paid for the affected products.

10 Intellectual Property

All content, trademarks, logos, and materials on this platform are the intellectual property of Sky High Living or used under licence. Unauthorised reproduction, distribution, or use of any content from this platform is strictly prohibited.

The Signoraware brand and associated trademarks are the property of Signoraware India. Sky High Living operates as the authorised exclusive distributor in South Africa.

11 Website Security

You are prohibited from violating or attempting to violate the security of this platform, including:

  • Accessing data not intended for you or logging into a server or account you are not authorised to access
  • Attempting to probe, scan, or test the vulnerability of any system or network without proper authorisation
  • Attempting to interfere with service to any user, host, or network — including submitting viruses, overloading, flooding, spamming, or crashing
  • Sending unsolicited email, including promotions or advertising of products or services
  • Forging any TCP/IP packet header or any part of the header information in any email or posting

Violations of system or network security may result in civil or criminal liability. We will investigate suspected violations and cooperate with law enforcement authorities where applicable.

For more detail please refer to our Website & Privacy Policy.

12 Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from your use of this platform or purchase of products will be subject to the exclusive jurisdiction of the South African courts.

13 Amendments

We reserve the right to update or amend these Terms and Conditions at any time. Changes will be effective upon posting on this platform. Your continued use of the platform after any changes constitutes your acceptance of the revised Terms.

14 Contact Us

For any questions or concerns regarding these Terms and Conditions please contact us:

Retail Enquiries
Wholesale Enquiries
WhatsApp
Address
369 Umgeni Road, Greyville, Durban, 4001