Introduction

We at skyhighliving.co.za is an online service owned and provided by Sunflower Sales which will be referred to as (“skyhighliving” or “we” or “us). In using the skyhighliving.co.za service, you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. If you do not agree to these Terms, please refrain from using the Platform “skyhighliving.co.za”.

Eligibility

This Platform is intended for use by resellers (“you” or “Customer”). By using this Platform, you confirm that you are registered and authorized to do so and enter into binding agreements. We reserve the right to terminate your membership and refuse to provide you with access to the website if we discover any breach of contract. We make no representation that any products or services referred to in the materials on skyhighliving.co.za are appropriate for use, or available outside of South Africa. Those who choose to access this website from outside South Africa are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within South Africa and will not be liable for any claims relating to any products ordered from outside South Africa.

Usage Restrictions

You shall not use the Website for any of the following purposes:
* Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
* Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
* Gaining unauthorised access to other computer/network systems.
* Interfering with any other person’s use or enjoyment of the Website.
* Breaching any applicable laws;
* Interfering or disrupting networks or websites connected to the Website.
* Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.

Account Registration

You must have valid credentials to access this platform with a registered email address (should you wish to purchase from one of our stores you are responsible for requesting an invoice for the products purchased). You are responsible for maintaining the confidentiality of your account information and for all activities under your account. We reserve the right to suspend or terminate accounts if we suspect misuse either by the use of discounts or violation of these Terms.

Orders and Payments

All orders placed on the Platform are subject to acceptance and availability. Prices listed on the Platform include VAT, unless otherwise stated. Payments must be made following the payment methods specified on the Platform. Orders will only be processed upon receipt of full payment. We reserve the right to cancel orders for any reason, including pricing errors or stock unavailability.

Delivery / Pickup and Risk of Loss

Delivery times are estimates and are not guaranteed. Delays caused by third-party couriers or unforeseen circumstances will not constitute grounds for cancellation or claims against us. The risk of loss or damage passes to you upon delivery of the products to the shipping address specified or the collections of your order.

Returns and Refunds

Due to the wholesale nature of our business, we do not accept returns unless the product is defective or damaged upon delivery. Any claims for defective or damaged products must be reported within 7 days of delivery with the original packaging. Supporting evidence such as photographs may be required. We hold the right to inspect the returned goods to ensure there has been no misuse and are still in an acceptable manner. For more details refer to our Order Collection & Refund Policy.

Warranties and Disclaimers

We do not provide direct warranties for the products sold on the Platform. All warranties are provided by the respective manufacturers or suppliers (“Resellers”). It is your responsibility to liaise directly with the Reseller for any warranty claims, repairs, or replacements. To the fullest extent permitted by law, we disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.

Limitation of Liability

We will not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform or purchase of products. Our total liability for any claims will not exceed the amount paid for the affected products.

Intellectual Property

All content, trademarks, and materials on the Platform are the intellectual property of Sky High Living. Unauthorized use is prohibited.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

Amendments

We reserve the right to update or amend these Terms and Conditions at any time. Changes will be effective upon posting on the Platform. Continued use of the Platform constitutes your acceptance of the revised Terms.

Website Security:

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,
* Accessing data not intended for you or logging onto a server or an account that you are not authorized to access;
* Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
* Attempting to interfere with service to any other user, host, or network, including, without limitation, via means of submitting a virus to the Website, overloading, ‘flooding,’ ‘spamming’, ‘mail bombing’ or ‘crashing;’
* Sending unsolicited email, including promotions and/or advertising of products or services; or
* Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents). For further information refer to our website and privacy policy.

Contact Information

For any questions or concerns, please contact us at: Sky High Living Email: sales@skyhighliving.co.za